Welcome to contact us! If you have any questions or suggestions, please feel free to get in touch with us.
Phone number
+86 19154905398
Email
a19154905398@163.com
whatsapp
+8619154905398 +8615914033864
Business hours
00:00 AM to 12:00 PM
FAQ
Use this text to share information about your product or shipping policies.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do I need to setup an account to place an order?
No, you don’t need to create an account to place an order. We offer a guest checkout option for a faster purchasing experience. However, creating an account allows you to save your shipping and payment details, track your order history, and receive exclusive offers and updates more easily.
Do you offer gift wrapping
Yes, we provide professional gift wrapping services for a small additional fee. You can select the "Gift Wrap" option at checkout and even add a personalized gift message to your order free of charge. Please note that some large or fragile items may have limited gift wrapping options—our system will notify you if this applies to your purchase.
How long will it take to get my orders?
▪ Processing time: Most orders are processed and shipped within 1–3 business days (excluding weekends and holidays). Custom-made or pre-order items may take longer, which will be clearly stated on the product page.
▪ Delivery time:
Domestic orders: Typically arrive within 3–7 business days after shipping.
International orders: Usually take 7–21 business days to arrive, depending on the destination country and customs clearance procedures.
You can track your order status at any time using the tracking number provided in your shipping confirmation email.